UNIT	UNIT	GOAL		OBJECTIVE		COST	FUND SOURCE	RATIONALE	PERFORMANCE INDICATOR			ETF	F	G/O	LF	M&O	TF	W
104	Research, Assessment & Planning	104-01-00	Assess the institutional effectiveness of instruction, student services, financial and administrative services, and institutional research.	104-01-01	Assess the following academic programs:  Accounting, Emergency Medical Services/Paramedic, IST--Web, IST--Application Software, IST--Programming, Technical Studies--Building Trades, Computer Network Specialist, Electrical Technology, HVAC, Industrial Maintenance I, Machine Technology, Nuclear Support Technology, Welding.	$                        -		These programs need to be evaluated  to determine how they can be improved to better deliver services to college customers.	The assessment reports for these program will be written and submitted to the appropriate deans by 4-30-09.			0	0	0	0	0	0	0
104	Research, Assessment & Planning	104-01-00	Assess the institutional effectiveness of instruction, student services, financial and administrative services, and institutional research.	104-01-02	Conduct and report the annual student and graduate surveys, to9 provide feedback about student and graduate satisfaction.	$                        -		Results of graduate and student surveys will be used to improve the performance of college planning units.	Reports about the findings of the graduate and student surveys will be distributed to college managers by 4-30-09.			0	0	0	0	0	0	0
104	Research, Assessment & Planning	104-01-00	Assess the institutional effectiveness of instruction, student services, financial and administrative services, and institutional research.	104-01-03	Early College BIO 101 and BIO 102 will be assessed.	$                        -		Assessment of Off-campus Center Early College classes where they are compared with Wards Road classes allows Divisional Deans to evaluate the success of the Early College program.	Early College BIO 101 and BIO 102 class assessments will be completed and reported by 6-31-09.			0	0	0	0	0	0	0
104	Research, Assessment & Planning	104-01-00	Assess the institutional effectiveness of instruction, student services, financial and administrative services, and institutional research.	104-01-04	Conduct surveys to determine program feasibility.	$                        -		Data is needed to decide if proposed programs have sufficient demand to be sustained.	Surveys will be conducted and reported regarding proposed new programs by 3-15-09.			0	0	0	0	0	0	0
104	Research, Assessment & Planning	104-01-00	Assess the institutional effectiveness of instruction, student services, financial and administrative services, and institutional research.	104-01-05	Conduct at least one secret shopper activity and follow-up workshop each semester about how to enhance customer satisfaction.	$                 2,500	W	Secret shoppers keep staff on their toes about better delivering college services to CVCC customers.	Average survey ratings of customer satisfaction will be good or excellent in all Academic Affairs and Student Services areas.			0	0	0	0	0	0	2500
104	Research, Assessment & Planning	104-02-00	Provide support and direction for campus planning.	104-02-01	Assess campus planning procedures with an eye to SACS guidelines.	$                        -		As the college is entering its five years immediately preceding our next SACS reaffirmation visit, we want to make sure that our planning is SACS complaint.	Planning procedure assessment will be completed by 1-15-09.			0	0	0	0	0	0	0
104	Research, Assessment & Planning	104-02-00	Provide support and direction for campus planning.	104-02-02	Provide orientation to planning managers about how to produce their annual plans.	$                        -		Help both new and experienced managers to complete their annual plans to better facilitate the college planning process.	Individual planning orientations will be held with new budget managers and experienced budget managers who request them by 2-15-09.			0	0	0	0	0	0	0
104	Research, Assessment & Planning	104-02-00	Provide support and direction for campus planning.	104-02-03	Schedule and conduct annual planning meetings for the College.	$                        -		The College needs to engage in annual planning in order to decide what to do in the subsequent year and later.	Planning requests and meetings will be completed by 3-31-09.			0	0	0	0	0	0	0
104	Research, Assessment & Planning	104-02-00	Provide support and direction for campus planning.	104-02-04	Produce the FY 2009 college planning report and report on continuous improvement for FY 2008.	$                        -		The written plan will be the basis for the plan's implementation for FY 2009.	The written FY 2009 plan and focus on continuous improvement for FY 2008 will be printed and distributed by 6-31-09.			0	0	0	0	0	0	0
104	Research, Assessment & Planning	104-03-00	Prepare for 2014 Self-Study.	104-03-01	Learn about new accreditation standards and policies.	$                        -		The College needs to start gearing up for the 2014 self-study so that we will have appropriate documentation of the College's compliance with self-study requirements and guidelines.	Attend the annual SACS meeting in December 2008.			0	0	0	0	0	0	0